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Vonage 1. location: Ontario, Canada 2. ISP: Bell (Sympatico High Speed) 3. speeds:



1. location: Ontario, Canada
2. ISP: Bell (Sympatico High Speed)
3. speeds: see Voip test below...
4. Modem make and model: SpeedStream 4200
5. Type of Vonage adapter used: RTP300
6. Setup of Network: Modem->Netgear FR114P Router(WAN port: from modem, LAN ports: PC1,PC2,PC3,TEW-432BRP)->Trendnet TEW-432BRP Wireless Router(LAN ports:PC4, PC5, RTP300)->Vonage Adapter RTP300 (WAN port:from TEW-432BRP)
- The subnet is 192.168.15, FR114P has DHCP server enabled, the other routers have DHCP and what not disabled. To get the RTP300 to work like it is, i had to set it to static IP, change router IP to 192.168.2.3, and did Clone Mac Address (don't ask me why. the Vonage line could not connect, until i found this solution on the internet and it works).
7. Issues: Well i have experienced LOTS of issues. I had first lots of problems with dropped calls. Calls would last about 5 minutes, then the line just went blank. I had the RTP300 connected directly to the modem at first. Talking with Vonage support got me nowhere, but in the end i realized the RTP300 is a piece of junk (i hate it, really), and it was actually dropping my PPPoE connection every 5 minutes. so, i changed it to my current config and only get dropped calls every now and then (yay). i still have a problem of the line not always being connected (sometimes when people call it goes straight to voicemail).

anyways, the biggest issue right now: for whatever wierd reason, if i have the RTP300 ON, meaning my Vonage service is on, on a certain PC on my network all internet and network traffic to/from that computer does not work (or will barely work for a second). if i unplug/turn off the RTP300 it works fine again. i have tried changing the IP address on the computer, and also connecting it at different routers/ports, but it's the same problem. it only happens on that one computer, every other computer is fine.

8. Voip Test (done with RTP300 turned off):
Speed test statistics
-
Download speed: 1642128 bps
Upload speed: 419920 bps
Quality of service: 81 %
Download test type: socket
Upload test type: socket
Maximum download pause: 209 ms
Average download pause: 7 ms
Minimum round trip time to server: 127 ms
Average round trip time to server: 223 ms

Voip test statistics
-
Jitter: you -> server: 21.8 ms
Jitter: server -> you: 10.6 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 7
Estimated MOS score: 3.8


I can post any other system/network settings if needed. Any help is appreciated, thanks!



Read The Full Thread:

When RTP300 is ON can''t use internet/network on certain PC


Check the RTP300 to see if MAC Address Clone is turned on. I'd be willing to bet that
well i checked the MAC clone address and sure enough it was the same as the one on
Your dropped calls and bad audio may be due to the fact that the RTP300 is sitting
like i mentioned, things were actually much worse when i had the RTP300 as the primary
BitTorrent will do it, unless you have your QoS very well configured and have a

coldfire posted "1. location: Ontario, Canada 2. ISP: Bell (Sympatico High Speed) 3. speeds:" on 10/18/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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