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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Vonage 1.Your location : New Holland, PA 2. Your ISP name and type : Comcast Cable 3.



1.Your location : New Holland, PA
2. Your ISP name and type : Comcast Cable
3. Upload and download speeds : 6 Mbps down, 768 Kbps up
4. Modem make and model : Motorola SB5100
5. Type of Vonage adapter used : RTP300, fw 1.00.55
6. Setup of Network : Modem -> RTP300 -> 10/100/1000 Switch -> PC's
7. Issue you are experiencing:

It seems like every night the router goes screwy. During the day all is well but overnight some demons attack the router or something. When I come into the office in the morning quite often the internet is only working intermittenly. The router isn't rebooting itself but the internet connection keeps dropping in and out. I can tell this because my Skype and IM programs keep on disconnecting and reconnecting. If I unplug the RTP300 and plug it back in then all is well for the whole day but the next morning when I come in this is happening again.

I'm also having problems with people sending in faxes overnight. We have technicians that fax in work orders every night, usually between 10 - 40 pages. Sometimes everything works ok but sometimes they'll only be able to fax in half of their work because the phone line cuts out. Sometimes they can call right back in and transmit another 5 or 6 pages before the line cuts out again but sometimes the line is just dead until I power cycle the router in the morning. This is the really frustrating part because we absolutely need to have a solid phone connection 24/7 so that these technicians can send in their work. Our business depends on it.

What can I do to get my router to remain functional 24/7 and not drop its connection like it has been doing? Is there a better, more stable, Vonage adapter that can be used? Can the RTP300 be made to work properly?

Thanks.



Read The Full Thread:

Problems with RTP300 - Internet/Fax Connection dropping


I Have EXACTLY the same problem as demnos, everything is working when I go to bed,
Max, whose your ISP?
Guys, start here with this info. http://www.vonage-forum.com/ftopic7191.html
I have the Comcast 6 meg package I am located near Boston, MA I also have the
bump
Bump? What kind of response is that? Can anyone offer any help on this issue? Thanks. Just
Please go to www.testmyvoip.com and post the detailed test results to/from Boston.
Here are the testmyvoip.com results: From Me to Boston: ************************* MOS
Well, if all of the bandwidth is in use by computers backing up via 'net, there won't

demnos posted "1.Your location : New Holland, PA 2. Your ISP name and type : Comcast Cable 3." on 12/08/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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