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Vonage 1. Your location
Flint, Michigan
2. Your ISP name and type (cable, DSL,
1. Your location
Flint, Michigan
2. Your ISP name and type (cable, DSL, wireless etc)
Comcast - Cable.
3. Upload and download speeds
http://www.speedtest.net/result/184069267.png
4. Modem make and model
Motorola Surfboard SB5101
5. Type of Vonage adapter used ie RT31P2 or PAP2
PAP2
6. Setup of Network ie Modem->Vonage Adapter->PC
PAP2
Modem>>Router>>>^>>>>computer
7. Issue you are experiencing ie dropped calls, choppy audio etc
OUTGOING calls dropped after almost exactly 30 seconds, 100% of the time. Incoming calls are fine.
8. Run this VoIP Test: After the test has fully completed, in the Advanced Tab, click on "View Text" in the lower right hand corner. Copy-N-Paste that data into your post.
Speed test statistics
-
Download speed: 5688272 bps
Upload speed: 1555104 bps
Quality of service: 58 %
Download test type: socket
Upload test type: socket
Maximum download pause: 62 ms
Average download pause: 6 ms
Minimum round trip time to server: 51 ms
Average round trip time to server: 55 ms
VoIP test statistics
-
Jitter: you -> server: 3.2 ms
Jitter: server -> you: 0.0 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 100.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported VoIP lines: 26
Estimated MOS score: 3.6
Thanks in advance for your help.
Read The Full Thread: Outgoing calls dropped after exactly 30seconds everytime
• Are you using a cordless phone? If so, is it 2.4 Ghz? Are you using wireless networking
• Yes, I'm using a Uniden Powermax 2.4Ghz cordless phone with 2 satellites. I have
• Packet loss: server -> you: 100.0 %...That's your problem. Run the test again
• Wow....seems like I would've noticed the 100% packet loss on the test myself.
• Run the test from this site and post your results. http://myvoipspeed.visualware.com/
• Here's the result from the new URL:
Speed test statistics
-
Download
• Turn off all your wireless networking stuff (laptops and AP or Router)and see
• If the problem was related to the 2.4 Ghz phone and the 802.11b devices, don't you
• This problem is about 4 days old, and there have been no configuration changes/new
syntax posted "1. Your location
Flint, Michigan
2. Your ISP name and type (cable, DSL," on 09/12/2007 |
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