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Vonage 1. Your location: Canada
2. Your ISP name and type (cable, DSL, wireless etc)
1. Your location: Canada
2. Your ISP name and type (cable, DSL, wireless etc) : Shaw Extreme High Speed - Cable
3. Upload and download speeds - Usually very fast.
4. Modem make and model - Motorola sb5101
5. Type of Vonage adapter used: PAP2
6. Setup of Network: Modem->Router->Vonage Adapter-> Panasonic cordless phone.
->Computers
7. Issue you are experiencing: No Dialtone, no dialing out or calling in.
I have spent all day emailing text support, but they have been scriptatistically useless. I have done resets, in the correct order, on all hardware involved. I switched my line from my Pap2 to my Vphone, but the Vphone couldn't get service either. I have all the right ports on my router open. My phone worked perfectly until yesterday and then i started getting emails from friends saying that my phone was going straight to voicemail. My internet works perfectly on both computers hooked up the router. I tried connecting the Pap2 directly to the router, but it still didn't work. The top two lights on the Pap2 blinked frantically, but I cannot get either phone line light to work. I have used the **** reset with code 877778# to reset the Pap2.
But there's just no dialtone. Please give me other suggestions to try.
PS. I tried to run the speed test, but java has never worked right on my computer. Sorry.
Read The Full Thread: No Dialtone, No Hardware Works
• Please refer to the indicator light status chart below and let us know exactly
• The light paterns posted in the previous message refer to the PAP2v2 (green lights).
• Hi there, it was a Pap2 with blue lights. But regardless, it was magically working
• It is highly unlikely your SIP registration issue was with Vonage but of course
Zahdia posted "1. Your location: Canada
2. Your ISP name and type (cable, DSL, wireless etc)" on 11/29/2008 |
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