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Vonage 1) Oregon 2) Comcast Cable 3) 8539kbps down 353kbps up (via Speakeasy to Seattle) 4)



1) Oregon
2) Comcast Cable
3) 8539kbps down 353kbps up (via Speakeasy to Seattle)
4) Linksys BEFCMU10v4 cable modem
5) Linksys WRTP54G phone adapter (wireless is disabled)
6) Network path is as follows: vtech phone plugs into the WRTP54G which plugs into a Foundry workgroup switch which connects to a Linksys BEFSR11 router which connects to the Linksys BEFCMU10v4 cable modem.

7) The primary issue is that when making calls, at random times (it could be 2 minutes into a call, it could be 1 hour into a call) the call will drop and take my Internet connection with it. All lights on the cable modem, router and phone adapter appear normal but a quick browser page test will show that the Internet is not functional. During this time I still get a dial tone and if I have voice mail I can still hear the beeping tone indicating so, but I cannot get any calls to connect (just dead air). At this point I can either wait 5 minutes or so for everything to come back online (eventually the Internet will start working again and then the phone line 1 light on the adapter will go out and then eventually come back online) or I can reboot all the devices (router, phone adapter, cable modem). Except for the random call drops and death of the Internet my call quality is exceptional.

8) Results of Voip test:
Speed test statistics
-
Download speed: 4955152 bps
Upload speed: 364280 bps
Quality of service: 98 %
Download test type: socket
Upload test type: socket
Maximum download pause: 61 ms
Average download pause: 3 ms
Minimum round trip time to server: 101 ms
Average round trip time to server: 102 ms

Voip test statistics
-
Jitter: you -> server: 6.7 ms
Jitter: server -> you: 9.5 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 4
Estimated MOS score: 3.9

Test results from TestYourVoIP:

MOS Analysis From You TO Boston

Media Quality MOS 4.3 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.57 79.5%
Latency 0.00 0.0%
Packet Discards 0.15 20.5%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 164 ms
Packet Discards 0.7%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss

Jitter Min: 0 ms
Avg: 5 ms
Max: 23 ms

Signaling Quality Post-Dial Delay 125 ms
Call Setup Time 125 ms
Media Delay 250 ms

MOS Analysis FROM Boston To You

Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)



Degradation Sources
Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 164 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss

Jitter Min: 4 ms
Avg: 7 ms
Max: 20 ms

Signaling Quality Post-Pickup Delay 116 ms
Call Setup Time 129 ms
Media Delay 151 ms

Thanks in advance for any insight.



Read The Full Thread:

Calls drop at random & kill Internet connection at same


It sounds like something intermittent with either your IP or your local network.
Thanks for your reply Steve. I don't actually have to reboot everything to get
One common cause of this is that MAC address cloning may be turned on in the WRTP54G,
How old is the BEFSR? I've been getting about 3-4 years max. life out of those before
The BEFSR11 has no ethernet ports?? What does it have? I should have asked
Steve, Well the BEFSR11 does have Ethernet ports but not in the sense of a switch.
Mine is probably about 3-4 years old. I'll probably discontinue it's use and utilize
NateHoy - Thanks for the advice on that. I will check and make sure that is not the
So I checked the MAC address cloning and it was turned off. I've actually been able

zemok posted "1) Oregon 2) Comcast Cable 3) 8539kbps down 353kbps up (via Speakeasy to Seattle) 4)" on 06/25/2006

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