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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage 1. Newark DE 2. Comcast Cable 3. Upload 270kbps Download 2.12Mbps 4. Toshiba



1. Newark DE
2. Comcast Cable
3. Upload 270kbps Download 2.12Mbps
4. Toshiba PCX2200
5. PAP2
6. Modem->Linksys Wireless router ->Vonage Adapter->Uniden 2.4ghz (4 extensions)
7. Choppy audio
8. MOS Analysis From You TO Boston

Degradation Sources
Codec 0.58 14.4%
Latency 0.00 0.0%
Packet Discards 0.01 0.2%
Packet Loss 3.40 85.3%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 105 ms
Packet Discards 0.1%
Packet Loss 47.2%
Loss Periods Min: 20 ms
Avg: 440 ms
Max: 520 ms
Burst Loss

Jitter Min: 0 ms
Avg: 8 ms
Max: 64 ms

Signaling Quality Post-Dial Delay 62 ms
Call Setup Time 78 ms
Media Delay 203 ms

MOS Analysis FROM Boston To You

Degradation Sources
Codec 0.58 14.4%
Latency 0.00 0.0%
Packet Discards 0.01 0.2%
Packet Loss 3.40 85.3%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 105 ms
Packet Discards 0.1%
Packet Loss 47.1%
Loss Periods Min: 20 ms
Avg: 440 ms
Max: 500 ms
Burst Loss

Jitter Min: 4 ms
Avg: 7 ms
Max: 73 ms

Signaling Quality Post-Pickup Delay 111 ms
Call Setup Time 76 ms
Media Delay 145 ms

I've only had the service for three days.. as soon as we got it the wireless connectivity amongst our computers suffered... I replaced my old Linksys wireless router with a more powerful one today & the connecitivity is back up to par but now we have VERY choppy calls, to the point that the phone service is useless.. have tried all the steps in Troubleshooting with no luck whatsoever... Should I upgrade my Cable Modem.. it is ancient?

ETA: Just got off the phone with their "Customer Service".. the first outsourced individual didn't even attempt to assist just took my info & transferred me to a guy who sounded like I awoke him from his nap... I had to PRY the answers out of him.. He said that some data was mismatched on their end, then proceeded to contridict himself & said my ISP isn't providing me with enough bandwidth... which is it I ask... well umm both... GRRRR!!
Christine



Read The Full Thread:

New customer with choppy audio - very frustrated!


I see two issues here. First, your 2.4 GHz cordless phone could be interfering
Already tried the corded phone... no luck. This score? 1.0 / 5.0(Best with G.711
OK Comcast said everything was OK.. but suggested I put the Adapter in between
The normal solution is a router- but you already have one. Just to be sure of the
Which router did you buy to replace the old one? Is there a setting to: Block
A couple questions about your setup. 1. When you ran the testyourvoip.com
I have to agree with the comments about the 2.4GHz cordless phone. I dealt with
The problem is your router. If you are losing 50% of your packets in both directions

drgnfly30 posted "1. Newark DE 2. Comcast Cable 3. Upload 270kbps Download 2.12Mbps 4. Toshiba" on 02/18/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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