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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage 1. Location: Korea 2. Your ISP name and type:SSRT DSL 3. Upload and download

1. Location: Korea
2. Your ISP name and type:SSRT DSL
3. Upload and download speeds
Download: 186880
Upload: 180550
4. Modem make and model: SSRT, DSL moden Neuro Telecom "Freeway".
5. Type of Vonage adapter used: RT31P2
6. Setup of Network: Modem->Vonage Adapter->PC

I've used Vonage for about 5 months and had no problems with it in the past. Two days ago, it just stopped working. I couldn't get a dial tone and the internet light on the RT31P2 would blink rapidly. I can't surf the internet with the router attached. When I disconnet the router, the DSL modem works fine and I'm able to surf. I tried everything on the web site for trouble shooting and nothing worked. I emailed customer service and they asked for a bunch of information:

Here is the email with my reply in bold letters:

Dear Shon,

Thank you for Contacting Customer Care.

We understand that, you have lost dialtone and internet service
through the Vonage device

Please reply to this email with the following information so we can
assist you better:

1. Make and model of the Vonage Phone Adapter you are using.
Linksys model RT31P2

2. WAN MAC address of the Vonage Phone Adapter, which can be found at
the bottom of the device. Model number of the power adapter used.
3. The network setup (how you devices are connected to each other) or
Diagrammatic representation of the network:
DSL modem > Linksys RT31P2 > Computer .

4. Light status in the front panel of the Vonage device.
Power light (solid green), Ethernet 1 light (solid green) and Internet light (rapid blinking green).
5. Name of your Internet Service Provider. Make and Model number of
the modem given by them.
SSRT, DSL moden Neuro Telecom "Freeway".
6. How many computers do you have?
7. Do you have any other Routers in your network? Please mention the
make and model number.
8. Are you able to go online through the computer connected to the
Vonage device?
No, but if I disconnet the Vonage device, it works.
Please feel free to reply to this email.

If you have any questions now or in the future Vonage Care is eager to
assist you 24 hours a day, 7 days a week.
Please visit our help center at or send
us an email from our Contact Us page at You can also call us Toll
Free at: 1-VONAGE-HELP 1-866-243-4357.


Vonage Customer Care

I really think the Vonage router is bad. I've waited on a reply from Vonage and as of yet haven't received one. I love this service, but this hiccup is upsetting. I can't talk with my family. Can anyone help?

Read The Full Thread:

Vonage stopped working// using RT31P2

Jenks I have seen several posts in the VOIP forum about service being blocked
I would think he should still be able to get out on the web through his router though.
The government has postponed that action due to so many of us using the service
Here is the latest message from Korea... Plan to Block Voice Over Internet
As of today, I still haven't heard back from Vonage. It would be nice if someone
When you say emailed support, are you talking about going to the
Thanks Mundy, I'll try your suggestion. I used the email on the Vonage site,

jenks_24 posted "1. Location: Korea 2. Your ISP name and type:SSRT DSL 3. Upload and download" on 09/04/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
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