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Vonage 1. Location: Folsom, CA
2. ISP: Comcast (Cable)
3. Upload and download speeds:
1. Location: Folsom, CA
2. ISP: Comcast (Cable)
3. Upload and download speeds: 4096/384
4. Modem make and model: Motorola Surfboard SB4220
5. Type of Vonage adapter used: Linksys WRTP54G
6. Setup of Network: Modem->Vonage Adapter->PC
7. Issue I am experiencing: delay of 2-3 seconds between time i pick up handset and the time I hear a dial tone... also another similar delay between the time I dial the last digit in a phone number and the time the call is connected... tested this by calling my cell phone. Voice quality is fine, but timing is off... for example, if I call an automated phone line... when I dial from my Vonage line, I am only able to hear words usually after 2-3 seconds have elapsed since the call was connected. The same things happen with regular calls to regular people; I always get the "hellloooo?" from the other person, because I didn't hear them say hello the first time.... or when I get transferred over to voicemail after the person doesn't answer the call, I miss the first few seconds of the voice message. Very frustrating.
8. DETAILED results from www.testyourvoip.com with a test call to Boston.
http://www.testyourvoip.com/details.html?id=4IBL5Y
In case the above url doesn't work, here's a cut and paste of the page:
MOS Analysis From You TO Boston
Media Quality MOS 3.5 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.58 38.9%
Latency 0.07 4.9%
Packet Discards 0.83 56.1%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 195 ms
Packet Discards 2.5%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 80 ms
Burst Loss
Jitter Min: 0 ms
Avg: 8 ms
Max: 57 ms
Signaling Quality Post-Dial Delay 125 ms
Call Setup Time 125 ms
Media Delay 281 ms
MOS Analysis FROM Boston To You
Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.58 93.0%
Latency 0.04 7.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 195 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss
Jitter Min: 4 ms
Avg: 6 ms
Max: 26 ms
Signaling Quality Post-Pickup Delay 138 ms
Call Setup Time 134 ms
Media Delay 172 ms
Read The Full Thread: Delayed dial tone and ring
• First, if you haven't tried re-cycling everything and powering up in the proper
• I power-cycled everything as described above. I have two phones (part of a set)...
• I'd say it's time to make that call to your ISP. You're not going to be happy with
• What exactly can/would Comcast do? They're about the most unhelpful cable company
sac86738 posted "1. Location: Folsom, CA
2. ISP: Comcast (Cable)
3. Upload and download speeds:" on 01/10/2006 |
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