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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage 1. Commonwealth of Dominica 2. Cable and Wireless -> Cable Modem 3. 512

1. Commonwealth of Dominica
2. Cable and Wireless -> Cable Modem
3. 512 kbps synchronous
4. Unknown
6. Modem->Router->Vonage Adapter (PC on wireless)
7. No dial tone
8. I was fiddling with the test and went over the number of tests allowed accidentally without saving the prior information. Each test indicated that I could sustain 4 Vonage connections, the QOS was around 45%, up was ~450kbps and down was ~400kbps. I'll try again tomorrow to run the speed test and update the results.

I stay down in the caribbean for a few months at a time, and this time I brought my Vonage box with me. It's worked just fine for nearly a month and then two days ago the connection started acting up and dropped a call or two. Since then, I have not had a dial tone. Right this second, the lights are all on and solid (Power, Internet, and Phone 1). However, at times the Internet and Phone 1 lights will blink rapidly until I disconnect power (the power light stays solid during the blinking of the other two lights). When the internet activity light and the phone 1 light are blinking rapidly, there is no corresponding activity light on my router. When I pick up the phone, I hear nothing...just open air. People that attempt to call me, immediately get my voicemail and the lights on the VTA do not react.

I have checked and rechecked all the connections and reset and replugged everything numerous times, but I still get nothing.

I'd love to call Vonage support and see what the story is, but I've got no ability to do so from my home here as Vonage is my only phone line. I do have a local cellular telephone, but calling the US is expensive.


These results were obtained on a different Voip speed tester that looked nearly the same as the one from this site (which I can't use at present)

Speed test statistics
Download speed: 401064 bps
Upload speed: 341480 bps
Quality of service: 44 %
Download test type: socket
Upload test type: socket
Maximum download pause: 313 ms
Average download pause: 31 ms
Minimum round trip time to server: 139 ms
Average round trip time to server: 1063 ms

Voip test statistics
Jitter: you -> server: 3.1 ms
Jitter: server -> you: off
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: off
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 5
Estimated MOS score: 4.0

Read The Full Thread:

No dial tone, VTA-VR

Follow-up: I dispatched an email to vonage and overnight they switched the
What you've done for troubleshooting is excellent- especially trying it with
Thanks for the reply. The speed test I posted is from a different but similar
I think you've done all you can do, unless you haven't tried the hard reset yet.
When you say hard reset, are you talking about the button you depress on the back
What you've told us should do it. I'm glad you did all that troubleshooting, because
Yeah, I haven't had the best of luck with email vonage support...but I think that's
You might want to have your parents test the unit before sending it to you. Have

vaneleus posted "1. Commonwealth of Dominica 2. Cable and Wireless -> Cable Modem 3. 512" on 02/03/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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