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Vonage 1. Aurora, CO
2. Comcast cable
3. 7709/693kbps (964/87kBps)
4. Motorola
1. Aurora, CO
2. Comcast cable
3. 7709/693kbps (964/87kBps)
4. Motorola SB5120 Cable Modem
5. Linksys RT31P2, Firmware v. 1.30.01
6. Modem->Vonage Adapter->Mac
7. Linksys RT31P2 disconnects from cable modem once/day or so.
8.
MOS Analysis FROM You to Boston
MOS analysis chart
Media Quality
MOS
3.1 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.58 30.6%
Latency 0.08 4.2%
Packet Discards 1.22 65.1%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 213 ms
Packet Discards 4.9%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 60 ms
Random Loss
Jitter
Min: 0 ms
Avg: 4 ms
Max: 54 ms
Signaling Quality
Post-Dial Delay 152 ms
Call Setup Time 187 ms
Media Delay 381 ms
MOS Analysis FROM Boston To You
MOS analysis chart
Media Quality
MOS
3.7 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.58 43.0%
Latency 0.07 5.2%
Packet Discards 0.69 51.7%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 213 ms
Packet Discards 2.6%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 80 ms
Burst Loss
Jitter
Min: 0 ms
Avg: 2 ms
Max: 44 ms
Signaling Quality
Post-Pickup Delay 202 ms
Call Setup Time 220 ms
Media Delay 239 ms
OK. I don't know if I posted all that correctly, but here's my prob:
My Linksys router continuously disconnects from the internet. Vonage tech support tells me it's a problem with Comcast, but it seems to clearly be a problem with the router. Maybe I'm wrong, but when I unplug the Linksys POS from power for 20secs and then plug it back in, it seems to work fine for awhile (sometimes a week, sometimes 1/2 a day). I'm sick of doing this, and I don't know my connection is down until I either attempt to connect to the internet or try to make a phone call. I used to have a Scientific Atlanta Cable Modem, and the problem was the same, so I've eliminated that as the cause.
Question is, how hard is it to get a newer router from Vonage? Should I just give up and buy one at Best Buy or something for $60? It's still a Linksys (pap2?), so will it have the same annoying problems?
Thanks for any input! It seems my incident is not an isolated one, but I seem to be getting different reports about fixes. Help!
Read The Full Thread: RT31P2 Continuously Disconnects from Cable Modem
• Vonage customer service may actually be right about your internet service, since
• Hey, Steve! Thanks for the reply!
My scores without the Linksys in the loop:
• Oh, hey, so if I have high packet discards, how do I go about getting comcast to fix
• Here's my latest info after reconnecting the RT31P2 to the Cable Modem, then repowering
• It's not a certainty that the high discards are the cause of your initial problem,
• Yes! Exactly, though I believe if my computer was directly connected to the cable
• Well, I just called Comcast tech support. They pinged me (or whatever) and couldn't
• have you considered cloning the MAC address of your PC from the Vonage router?
• Yah. I thought of that same thing and did it. It didn't make a difference.
jbkalla posted "1. Aurora, CO
2. Comcast cable
3. 7709/693kbps (964/87kBps)
4. Motorola" on 03/04/2006 |
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