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islightina Posted:
Road to Truth
starts here -
http://a.freewey.c
om
Attention! This
is not a site
...

In The Forum:
Vonage
Topic:
Road to Truth
On Feb 11, 2012 at 04:14:16

jelliwy Posted:
Нашел в интернете,
где скачать оперу
новой версии
быстро и удобно.
...

In The Forum:
Vonage
Topic:
Где найти
On Feb 11, 2012 at 04:03:58

Etendeque Posted:
Igro-Torrent.net -
игры на пк
скачать торрент
для PC. На нашем
сайте собрана
огромная
...

In The Forum:
Vonage
Topic:
скачать б
On Feb 11, 2012 at 00:42:49

SOBruce Posted:
Canadian Goose was
one of the many
species described
by Carl Linnaeus
in his
18th-century
...

In The Forum:
Vonage
Topic:
Canada Goose Womens
On Feb 10, 2012 at 20:51:22

Zebramola Posted:
BUY ->>
LEVITRA Tablets
LEVITRA
Order Without A
Prescription
LEV
...

In The Forum:
Vonage
Topic:
LEVITRA Affordable
On Feb 10, 2012 at 19:17:46

Broumenn Posted:
This is my
earliest time i
afflict here. I
base so tons
absorbing baggage
inside
...

In The Forum:
Vonage
Topic:
cash advance canada ontario
On Feb 10, 2012 at 17:27:15

Ikeman Posted:
I did this last
summer for six
weeks. It worked
perfectly. I also
used a phone that
...

In The Forum:
Vonage
Topic:
can''t get a dialtone using US box in UK
On Feb 09, 2012 at 17:25:55

Ikeman Posted:
I contacted Vonage
and the issue was
escalated to the
Advanced Technical
Support
...

In The Forum:
Vonage
Topic:
DTMF problem with Vonage and Intercall Reservation Plus
On Feb 09, 2012 at 17:11:49

Beardy Posted:
My sister lives in
Italy, her
boyfriend is in
AL. When
travelling he
rings her by
...

In The Forum:
Vonage
Topic:
Problem calling from US to Europe
On Feb 09, 2012 at 10:35:05

cust2005 Posted:
I was having
problems all
yesterday (Feb
2nd). Outbound
calls,
either: ring
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 03, 2012 at 10:27:48


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Vonage 13 calls 6 emails 2 TAs It seems to me that Vonage would rather spend the



13 calls
6 emails
2 TAs

It seems to me that Vonage would rather spend the money to acquire 10 new customers knowing that they might lose one with technical problems rather than spend the same amount of money to keep the 1.

It gets back to the old saying, "The customer is not always right."

As long as Vonage is in this rapid growth mode, without any serious competition, and facing serious issues with regulatory agencies that going out of their way for a single customer might not be the best business move. The big key here is that the significant number of reviews that Vonage gets in the mainstream press are glowing or at a minimum positive. In addition they are incentivizing good word of mouth through the referral program thus counteracting the effects of the negative word of mouth.



Read The Full Thread:

Put a Fork in me. . . .


I'm done. . .can't take it any longer. I've been with Vonage since October
Weren't you leaving Vonage like two weeks ago? :wink: 15 minute hold times?
If your having "problems with you line" like quality issues and such its not a vonage
That's pretty sad, but you're probably right. Alot of companies are getting this
The probblem is not my line. . .and I'm not wasting anymore time. . but thanks for
Odd enough, I thought you did leave Vonage back on the 29th of December. Hmmmm... I
See, now theres another pefect example of someone just plain not paying attention.
So you called 4 times in 18 minutes. Excessive if you ask me. And yes, I do realize
Poor service is becoming the "norm" with Vonage!!

scerruti posted "13 calls 6 emails 2 TAs It seems to me that Vonage would rather spend the" on 01/06/2006

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