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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage 11:34AM Alright, trying to contact Vonage right now to fix the loud volume issue



11:34AM Alright, trying to contact Vonage right now to fix the loud volume issue on the VT2442. Other issues I'm having that I Will attempt to get fixed on this call are:

1. My caller ID isn't showing up when I call people and
2. When I reset the box, (either in the software or pulling the plug) it loses my Port Forward Settings

Note on the loud volume issue: it seems that people on land lines call me and are at a more normal volume, the real problem is when I get called from a cell phone or call a cell phone.

11:35AM Sick of the "Press # system, I pressed 0 to get an operator.

11:37AM 2 minutes on hold listening to Musak, Got someone in India, allegedly called Joseph who I am certain will not be able to help me. Requested transfer to Level 2 support.

11:38AM The joker in India finally transferred me to L2 support, after my explaining that I already know he won't be able to help me and giving him my account info. Only had to spend 1 minute with him, not bad... back on hold.

11:48AM Still on hold waiting for level 2 support. Time to read /. news. Funny, /. news has an article about Voip Cell phones coming soon. Ironic?

11:52AM Got Roger, clearly an American. Hopefully, he will be the MAN!

12:06PM Roger changed some settings on his end, and the call definitely got softer, but not quite soft enough. He's changing the Volume again.

12:12PM Roger reset the volume even lower and VOILA, it's perfect. He set the RX GAIN to -7 and the RX Gain ANALOG to -38. He is starting a system ticket so that all of the Vonage people will know what the deal is with the VT2442 and is motioning Vonage-Forum as a reference source.

12:23PM Apparently Vonage has policy that they can only help you in L2 support for half an hour. So here's the status, My Call Volume is perfectly normal now, and my Port Forwarding settings are miraculously fixed (this may have had to do with the fact that I had 3 separate voice gateways in the system so none of them were provisioning right).

The only problem I have left is my outbound-caller-id not showing up when I call people. Sadly, Roger had to transfer me away because of the stupid Vonage 1/2 hour policy. You'd think that a business customer could get a little better support, but here I am, back on hold, waiting for some random person to pick up the phone to help me with my caller-id problem.

12:34PM Still on hold with no idea where I'm going. So, one hour and most of my issues are fixed, not bad. Not all that great, but not bad. Back to the /. news.

12:45PM Don't know what's going on with the hold, but I'm betting someone in India can actually solve my little caller-id problem and that I don't really need to be on hold. Hanging up.



Read The Full Thread:

Motorola VT2442 Ear splittingly loud inbound


Just received the VT2442 last week. At first was running it downstream of a Netgear
the setting is controllable only by vonage as you can see. they don't allow access
I am having this problem on my VT2442 also. I will attempt to phone Vonage tomorrow
I wonder if it's a systemic problem with this unit. It's enough to make me cancel
Oh well, close to 1 hour waiting on hold. 30 minutes with customer care, than 20
My probably definately related to cellular users as well. It was MUCH worse taking
If you call them back, just have them set the RX GAIN to -7 and the RX Gain ANALOG to
schatley's right on this one - the VT2442 is brand new, hasn't even been out for
where did you get that information from? there are several posts with references

schatley posted "11:34AM Alright, trying to contact Vonage right now to fix the loud volume issue" on 04/10/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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